Features
Zero-Friction

Instant visual assistance via SMS, without any app.

Feature List

Video assistance at the service of customer satisfaction.

Expertise & Proof

Geolocation and timestamps for certified reports.

Integrations

API, webhooks, SSO and ready-to-use Odoo Helpdesk module.

Security & Compliance

EU hosting, encryption, MFA, SSO and GDPR compliance.

vs others
Solutions
How It Works

The GroundCam process in 4 simple steps.

Construction & Building

Remote diagnostics and certified evidence for job sites.

Insurance & Claims

Remote video assessments with evidentiary value.

After-Sales & Support

Live visual guidance for your customers.

Social Housing

Remote diagnostics for rental property management.

Pricing
Pricing

Discover our plans tailored to all needs.

ROI Simulator

Estimate your savings and productivity gains.

GroundCam

See what your client
sees. Guide them live. No app needed. GroundCam

Send a link by SMS, see the problem live and guide your client remotely -- no unnecessary trip.

GroundCam interface showing live visual support

GroundCam Certified

Geolocation & Timestamp active

One SMS. One link. One video call.

One simple link. A faster diagnosis.

Your client gets an SMS, opens the link, and you see exactly what they see. Guide, capture and document -- in minutes, no travel needed.

Connected in 15 seconds

One SMS. One click. Your client is live on their camera — no app to download.

Certified GPS evidence

Every capture is automatically geolocated and timestamped. Ready for your reports.

For field teams and support centers, one single platform

As simple as SMS

A powerful suite of tools hidden behind an ultra-simple interface.

Is WhatsApp really enough for a pro diagnosis?

Compare a consumer tool with a solution built to guide, document and reassure.

Zero app on the client side

The simplest experience for your client. The fastest for your teams.

Zero Download

The video call starts directly in the client's browser. No account needed.

Universal Compatibility

Works instantly on all modern smartphones (iOS and Android).

GDPR & Privacy
Certified & Geolocated

Reliable evidence for your records

Every capture is timestamped, geolocated and linked to the session -- a reliable trail to document your interventions.

Metadata Evidence09:41:22 UTC

48.8584° N, 2.2945° E (Paris, FR)

Certified visual proof example with geolocation
Measured Performance

-40%

physical trips from the first month

Calculate savings achieved with GroundCam

Transparent pricing

One avoided trip pays for months of subscription. Try it free.

GC Starter

Free/month

Monthly payment

  • Pay-as-you-go credits
  • Max 5 users
  • Unlimited session (15 min / credit)
  • Screenshots
  • Audio communication
  • Drawing tool
  • Laser pointer
  • Chat
  • Geolocation
  • Satisfaction survey
  • Custom subdomain
  • SSO Login (Microsoft / Okta)
  • Detailed statistics
  • Appointment scheduling
  • Screen sharing
  • No watermark
  • 1 SMS / session
  • API Access
  • Notifications
Start for free

GC Pro

149€/month

Monthly payment

  • 100 credits / month
  • Unlimited users
  • Unlimited session (15 min / credit)
  • Screenshots
  • Audio communication
  • Drawing tool
  • Laser pointer
  • Chat
  • Geolocation
  • Satisfaction survey
  • Custom subdomain
  • SSO Login (Microsoft / Okta)
  • Detailed statistics
  • Appointment scheduling
  • Screen sharing
  • No watermark
  • 1 SMS / session
  • API Access
  • Notifications

GC Premium

499€/month

Monthly payment

  • 500 credits / month
  • Unlimited users
  • Unlimited session (15 min / credit)
  • Screenshots
  • Audio communication
  • Drawing tool
  • Laser pointer
  • Chat
  • Geolocation
  • Satisfaction survey
  • Custom subdomain
  • SSO Login (Microsoft / Okta)
  • Detailed statistics
  • Appointment scheduling
  • Screen sharing
  • No watermark
  • 2 SMS / session
  • API Access
  • Notifications

GC Entreprise

849€/month

Monthly payment

  • 1000 credits / month
  • Unlimited users
  • Unlimited session (20 min / credit)
  • Screenshots
  • Audio communication
  • Drawing tool
  • Laser pointer
  • Chat
  • Geolocation
  • Satisfaction survey
  • Custom subdomain
  • SSO Login (Microsoft / Okta)
  • Detailed statistics
  • Appointment scheduling
  • Screen sharing
  • No watermark
  • 2 SMS / session
  • REST API & Webhooks (60 req/min)
  • Notifications

When the time is up, the session can be extended by using one additional credit.



** Monthly credits are automatically credited each month and reset the available credit balance / Additional credit packs are available for purchase and never expire

Credit Packs

Need more credits?

Boost your monthly quota with our additional credit packs! Purchased credits never expire and add to your monthly allocation.

For GC Starter plan
PackDescriptioncreditsTotal price
Starter 50

Pack 50 sessions Starter

5089.00€

Starter 50

Pack 50 sessions Starter

credits

50

Total price

89.00€

For GC Pro plan
PackDescriptioncreditsTotal price
Pro 50

Pack 50 sessions Pro

5069.00€
Pro 100

Pack 100 sessions pro

100129.00€

Pro 50

Pack 50 sessions Pro

credits

50

Total price

69.00€

Pro 100

Pack 100 sessions pro

credits

100

Total price

129.00€

For GC Premium plan
PackDescriptioncreditsTotal price
Premium 100

Pack 100 sessions Premium

100119.00€
Premium 200

Pack 200 sessions Premium

200219.00€

Premium 100

Pack 100 sessions Premium

credits

100

Total price

119.00€

Premium 200

Pack 200 sessions Premium

credits

200

Total price

219.00€

For GC Entreprise plan
PackDescriptioncreditsTotal price
Entreprise 200

Pack 200 sessions Entreprise

200199.00€
Entreprise 500

Pack 500 sessions Entreprise

500449.00€

Entreprise 200

Pack 200 sessions Entreprise

credits

200

Total price

199.00€

Entreprise 500

Pack 500 sessions Entreprise

credits

500

Total price

449.00€

ℹ️

Pack credits add to your monthly credits and never expire.

Frequently Asked Questions

What is GroundCam?
GroundCam is a professional visual assistance SaaS platform. It enables field technicians, call centers, and experts to see in real-time what their client sees through an HD video connection initiated by a simple SMS. No app to install, no account to create for the client.
How does SMS-based visual assistance work?
The agent sends an SMS containing a secure link. The client clicks the link, authorizes camera access, and the video session starts instantly in their web browser. The agent can then draw on the client's screen, take geolocated and timestamped screenshots, and guide the client in real-time.
Does GroundCam require an installation?
No. GroundCam works entirely in the web browser (Chrome, Safari, Firefox, Edge). The client doesn't need to download any app or create an account. This is the "Zero-Friction" principle that eliminates all technical barriers.
What industries use GroundCam?
GroundCam is used by construction companies, insurance firms, maintenance services, technical call centers, and any professional who needs to remotely see what a field contact sees. The tool is particularly suited for remote diagnostics, inspections, and certified visual assessments.
Are the screenshots certified?
Yes. Every screenshot taken during a GroundCam session is automatically enriched with certified metadata: GPS coordinates of the client's device, precise UTC timestamp, and unique session identifier. These elements constitute visual evidence that can be used in expert reports and insurance files.
How much does GroundCam cost?

Live visual guidance

Draw on your client's screen to show them exactly where to look and what to do.

Nothing is stored on the client's phone. Data is secure and ephemeral.

GroundCam is available as monthly or annual subscriptions, with a free plan to test the platform with no commitment. If you prefer pay-as-you-go, credit packs are also available for purchase. Visit our pricing page to discover all available plans.
Discover features

Construction & Building

Pre-diagnose remotely, avoid 40% of on-site trips and certify every observation.

See Construction use case

After-Sales & Technical Support

See what the customer sees, guide them visually and resolve 85% of cases on the first call.

See Support use case

Insurance & Expertise

Qualify claims remotely with geolocated and timestamped evidence, legally admissible.

See Insurance use case

Social Housing

Diagnose maintenance incidents remotely via the tenant's smartphone, no app required.

See Housing use case

GroundCam augmented visual guidance demonstration
LIVE DRAWING

Precise visual guidance

Don't say "the red button" anymore. Show it. Draw on your client's screen in real-time for absolute clarity.

Discover guidance

Zero App. Zero Friction.

No download. No account creation for the client. Just a secure link via SMS. iOS and Android compatible.

See the technology

Proof & Compliance

Geolocated and timestamped HD screenshots. Ideal for validating an installation or proving a defect.

Learn about certification

Product

  • Zero-Friction
  • Feature List
  • Expertise & Proof
  • vs WhatsApp
  • ROI Simulator
  • How It Works
  • Integrations

Use cases

  • Construction & Building
  • Insurance & Claims
  • After-Sales & Support
  • Social Housing
  • Pricing

About

  • About
  • Contact
  • Help

Legal

  • Security
  • Legal notice
  • Privacy Policy
  • Cookie Management

Send an SMS. See the problem. Guide remotely. No app needed.

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