Features
Zero-Friction

Instant visual assistance via SMS, without any app.

Feature List

Video assistance at the service of customer satisfaction.

Expertise & Proof

Geolocation and timestamps for certified reports.

Integrations

API, webhooks, SSO and ready-to-use Odoo Helpdesk module.

Security & Compliance

EU hosting, encryption, MFA, SSO and GDPR compliance.

vs others
Solutions
How It Works

The GroundCam process in 4 simple steps.

Construction & Building

Remote diagnostics and certified evidence for job sites.

Insurance & Claims

Remote video assessments with evidentiary value.

After-Sales & Support

Live visual guidance for your customers.

Social Housing

Remote diagnostics for rental property management.

Pricing
Pricing

Discover our plans tailored to all needs.

ROI Simulator

Estimate your savings and productivity gains.

GroundCam for Insurance & Claims

Open a remote video assessment and collect timestamped, geolocated, traceable evidence.

GroundCam lets you speed up claim qualification without waiting for a systematic field visit.

GroundCam for Insurance & Claims

Traditional Assessment Challenges

High On-Site Assessment Costs

An on-site assessment costs between โ‚ฌ300 and โ‚ฌ800 on average. With GroundCam, video pre-diagnosis can reduce expert travel by 40%.

Processing Delays

The average delay between a claim and assessment is 15 days. Remote video enables a first assessment within 24 hours.

Fraud Risk

Without certified geolocation and timestamps, photographic evidence is easily contestable.

GroundCam for Insurers

Remote Video Assessment

The insured shows damages live via their phone camera. The expert sees, questions, and documents without traveling.

Certified Evidence

Each capture is automatically enriched with GPS coordinates (<10m accuracy), UTC timestamp, and session ID. Non-falsifiable.

Compatible with your existing tools

Evidence is exportable and securely stored. Integrates with your claims management systems.

Real-World Example

A water damage claim is filed late in the day. The insurer launches a GroundCam session within the hour. In 10 minutes, the agent assesses the damage extent, captures the affected areas, confirms the location, and dispatches the right contractor. The client is handled faster and the case enters processing with objective evidence from day one.

Why visual assistance transforms insurance assessments

The insurance industry faces dual pressure: policyholders demand fast claims processing, while field assessment costs keep rising. An on-site assessment costs between โ‚ฌ300 and โ‚ฌ800, and the average delay between filing and inspection is 15 days. Remote visual assistance enables a first assessment within 24 hours of filing.

Evidence certification is a central concern for insurers. GroundCam automatically enriches each capture with GPS coordinates (3 to 10 meter accuracy), UTC timestamp, and a unique session identifier. These elements constitute traceable and tamper-proof digital evidence, usable in claims management and potential adversarial proceedings.

Beyond cost reduction, visual assistance improves fraud detection. Certified geolocation verifies that photos correspond to the declared claim location. Timestamps guarantee that assessments are made on the announced date. Insurers adopting this technology see a 40% reduction in expert travel and significant acceleration of the claims management cycle.

See GroundCam in action

Security & compliance

  • Video captures that can support internal files, intervention reports or exchanges with insurers, subject to context, internal procedures and applicable legal requirements
  • Remote assessment via SMS link, no account or app for the policyholder
  • EU hosting, euro-zone restriction for payments
Learn more about GroundCam security

Frequently Asked Questions โ€” Insurance & Assessments

Are GroundCam proofs legally admissible?
GroundCam captures constitute digital evidence enriched with GPS geolocation, UTC timestamp, and session identifier. They can be used in claims management and adversarial assessments. Their probative value is reinforced by the complete traceability of each session.
Does the policyholder need to install an app?
No. The policyholder receives an SMS link and connects in one click from their smartphone browser. No download required, no account to create. The connection works on all iOS and Android smartphones in under 15 seconds.
What is the cost compared to a traditional assessment?
A GroundCam session costs a fraction of the price of an on-site assessment (โ‚ฌ300 to โ‚ฌ800 on average). Video pre-diagnosis qualifies the claim remotely and only dispatches an expert when truly necessary, reducing assessment costs by an average of 40%.

Run a pilot on your next assessments

Free sign-up, first session included.

Product

  • Zero-Friction
  • Feature List
  • Expertise & Proof
  • vs WhatsApp
  • ROI Simulator
  • How It Works
  • Integrations

Use cases

  • Construction & Building
  • Insurance & Claims
  • After-Sales & Support
  • Social Housing
  • Pricing

About

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  • Help

Legal

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Send an SMS. See the problem. Guide remotely. No app needed.

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