What tools does GroundCam offer during a video session?

GroundCam offers a complete set of real-time tools: live HD video, drawing and annotations on the video, laser pointer, text chat, geolocated and timestamped HD screenshots, session video recording, and integrated customer satisfaction survey.

Does GroundCam work with a limited Internet connection?

GroundCam is optimized to work with a standard 4G connection. A speed of 5 Mbps is sufficient for a smooth video session. Video quality automatically adapts to the available bandwidth to ensure the best possible experience.

Can the platform be customized?

Yes. Depending on your plan, you can customize your space with your logo and colors (white label), configure session closure types, customize the satisfaction survey, and manage your team's access rights.

Everything to see, guide and document remotely

An SMS-based visual support platform, built for field teams, support and expertise.

GroundCam lets you start a video session in seconds, guide your client live and keep actionable evidence -- without asking them to install anything.

Zero-Friction

Remove all technical barriers. No download, no account creation for your clients. Just an SMS link.

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Augmented Guidance

Take control of the assistance. Draw live on the client's image and use the virtual laser pointer for surgical precision.

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Expertise & Proof

Certify your interventions. HD screenshots with tamper-proof geolocation and timestamps for your expert reports.

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Estimate the gain for your team

ROI Simulator

Calculate your annual savings on travel costs.

vs WhatsApp

Why GroundCam is the only choice for pros.

Frequently Asked Questions — Features

What tools does GroundCam offer during a video session?: GroundCam offers a complete set of real-time tools: live HD video, drawing and annotations on the video, laser pointer, text chat, geolocated and timestamped HD screenshots, session video recording, and integrated customer satisfaction survey.
Does GroundCam work with a limited Internet connection?: GroundCam is optimized to work with a standard 4G connection. A speed of 5 Mbps is sufficient for a smooth video session. Video quality automatically adapts to the available bandwidth to ensure the best possible experience.
Can the platform be customized?: Yes. Depending on your plan, you can customize your space with your logo and colors (white label), configure session closure types, customize the satisfaction survey, and manage your team's access rights.

Everything to see, guide and document remotely

An SMS-based visual support platform, built for field teams, support and expertise.

GroundCam lets you start a video session in seconds, guide your client live and keep actionable evidence -- without asking them to install anything.

Estimate the gain for your team

ROI Simulator

Calculate your annual savings on travel costs.

vs WhatsApp

Why GroundCam is the only choice for pros.

Frequently Asked Questions — Features

What tools does GroundCam offer during a video session?: GroundCam offers a complete set of real-time tools: live HD video, drawing and annotations on the video, laser pointer, text chat, geolocated and timestamped HD screenshots, session video recording, and integrated customer satisfaction survey.
Does GroundCam work with a limited Internet connection?: GroundCam is optimized to work with a standard 4G connection. A speed of 5 Mbps is sufficient for a smooth video session. Video quality automatically adapts to the available bandwidth to ensure the best possible experience.
Can the platform be customized?: Yes. Depending on your plan, you can customize your space with your logo and colors (white label), configure session closure types, customize the satisfaction survey, and manage your team's access rights.