Features
Zero-Friction

Instant visual assistance via SMS, without any app.

Feature List

Video assistance at the service of customer satisfaction.

Expertise & Proof

Geolocation and timestamps for certified reports.

Integrations

API, webhooks, SSO and ready-to-use Odoo Helpdesk module.

Security & Compliance

EU hosting, encryption, MFA, SSO and GDPR compliance.

vs others
Solutions
How It Works

The GroundCam process in 4 simple steps.

Construction & Building

Remote diagnostics and certified evidence for job sites.

Insurance & Claims

Remote video assessments with evidentiary value.

After-Sales & Support

Live visual guidance for your customers.

Social Housing

Remote diagnostics for rental property management.

Pricing
Pricing

Discover our plans tailored to all needs.

ROI Simulator

Estimate your savings and productivity gains.

GroundCam

How It Works

In 4 steps, go from SMS to a documented diagnosis.

1

Create a Session

From your dashboard, create a session and enter the client's phone number. GroundCam automatically generates a secure link.

No installation needed on the client side. The link works on any smartphone with a modern web browser.

2

Send the link by SMS

The client receives an SMS, opens the link and joins the session in seconds, straight from their browser.

Compatible with all smartphones (iOS, Android). No account to create, no app to download.

3

Guide in Real Time

See what they see live, guide them with the laser or drawing tools, and capture what matters.

All tools are accessible from a simple interface: drawing, laser pointer, text chat, HD capture, video recording.

4

Get Your Certified Evidence

Find your timestamped and geolocated captures in a secure workspace, ready to export or share.

Visual evidence is usable in legal, insurance, or contractual contexts thanks to GPS certification and timestamping.

For Which Professionals?

Field Technicians

Construction, plumbing, electrical, industrial maintenance โ€” diagnose remotely before traveling.

Support Teams

After-sales service, technical hotline, call centers โ€” visually guide your clients for faster resolution.

Experts & Insurers

Assess damages remotely with geolocated and timestamped evidence, legally admissible.

Quality Control

Verify installation compliance remotely with annotated HD captures.

Frequently Asked Questions

Do I need to install an app to use GroundCam?
No. GroundCam works entirely in the web browser. The agent connects from their dashboard, and the client receives an SMS link that opens directly in their browser. No installation needed on either side.
How long does it take to connect a client?
Less than 15 seconds. The agent creates a session, an SMS is automatically sent, and the client clicks the link to connect instantly. The entire process, from session creation to live video, takes less than 2 minutes.
What happens after the video session?
All screenshots, annotations, and metadata (GPS, timestamps) are automatically saved in your secure workspace. You can view, export, or share them from your dashboard at any time.

Launch your first session

Free account in 30 seconds. First session in under 2 minutes.

Product

  • Zero-Friction
  • Feature List
  • Expertise & Proof
  • vs WhatsApp
  • ROI Simulator
  • How It Works
  • Integrations

Use cases

  • Construction & Building
  • Insurance & Claims
  • After-Sales & Support
  • Social Housing
  • Pricing

About

  • About
  • Contact
  • Help

Legal

  • Security
  • Legal notice
  • Privacy Policy
  • Cookie Management

Send an SMS. See the problem. Guide remotely. No app needed.

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