How It Works
In 4 steps, go from SMS to a documented diagnosis.
Create a Session
From your dashboard, create a session and enter the client's phone number. GroundCam automatically generates a secure link.
No installation needed on the client side. The link works on any smartphone with a modern web browser.
Send the link by SMS
The client receives an SMS, opens the link and joins the session in seconds, straight from their browser.
Compatible with all smartphones (iOS, Android). No account to create, no app to download.
Guide in Real Time
See what they see live, guide them with the laser or drawing tools, and capture what matters.
All tools are accessible from a simple interface: drawing, laser pointer, text chat, HD capture, video recording.
Get Your Certified Evidence
Find your timestamped and geolocated captures in a secure workspace, ready to export or share.
Visual evidence is usable in legal, insurance, or contractual contexts thanks to GPS certification and timestamping.
For Which Professionals?
Field Technicians
Construction, plumbing, electrical, industrial maintenance โ diagnose remotely before traveling.
Support Teams
After-sales service, technical hotline, call centers โ visually guide your clients for faster resolution.
Experts & Insurers
Assess damages remotely with geolocated and timestamped evidence, legally admissible.
Quality Control
Verify installation compliance remotely with annotated HD captures.
Frequently Asked Questions
- Do I need to install an app to use GroundCam?
- No. GroundCam works entirely in the web browser. The agent connects from their dashboard, and the client receives an SMS link that opens directly in their browser. No installation needed on either side.
- How long does it take to connect a client?
- Less than 15 seconds. The agent creates a session, an SMS is automatically sent, and the client clicks the link to connect instantly. The entire process, from session creation to live video, takes less than 2 minutes.
- What happens after the video session?
- All screenshots, annotations, and metadata (GPS, timestamps) are automatically saved in your secure workspace. You can view, export, or share them from your dashboard at any time.
Launch your first session
Free account in 30 seconds. First session in under 2 minutes.