Features
Zero-Friction

Instant visual assistance via SMS, without any app.

Feature List

Video assistance at the service of customer satisfaction.

Expertise & Proof

Geolocation and timestamps for certified reports.

Integrations

API, webhooks, SSO and ready-to-use Odoo Helpdesk module.

Security & Compliance

EU hosting, encryption, MFA, SSO and GDPR compliance.

vs others
Solutions
How It Works

The GroundCam process in 4 simple steps.

Construction & Building

Remote diagnostics and certified evidence for job sites.

Insurance & Claims

Remote video assessments with evidentiary value.

After-Sales & Support

Live visual guidance for your customers.

Social Housing

Remote diagnostics for rental property management.

Pricing
Pricing

Discover our plans tailored to all needs.

ROI Simulator

Estimate your savings and productivity gains.

About GroundCam

A technician crossing the city for a 5-minute diagnosis. An expert traveling for damage visible by phone. An agent dispatching a repair tech when a simple adjustment would do. GroundCam was built to stop these unnecessary trips -- with a tool as simple as an SMS.

Our Mission

Help professionals decide faster, travel less and better document their interventions. One SMS is all it takes to get started.

What drives us

Radical simplicity

Technology should be invisible. The client clicks a link and they're connected. No download, no account to create, no friction.

Indisputable proof

Every piece of evidence must be reliable and traceable. GPS geolocation, server timestamps, session traceability โ€” we leave no room for doubt.

Universal accessibility

Visual assistance must work everywhere, for everyone. 10 languages, all modern browsers, all connections.

Real results

10
languages available
< 15s
to connect your client
-40%
of trips avoided on average
3-10m
GPS accuracy on every capture

Frequently Asked Questions

What is GroundCam?
GroundCam is a professional visual assistance SaaS platform. It allows an agent to see live what the smartphone camera of their contact is filming, draw on the video to guide them, and capture geolocated and timestamped evidence. All without any app to install.
Is GroundCam available in multiple languages?
Yes. GroundCam is available in 10 languages: French, English, Spanish, German, Italian, Portuguese, Dutch, Polish, Russian, and Chinese. The interface automatically adapts to the user's browser language.
Can I try GroundCam for free?
Yes. A free demo mode is available with 5 free credits, no credit card required. You can create an account in 30 seconds and launch your first video session in under 2 minutes.

Product

  • Zero-Friction
  • Feature List
  • Expertise & Proof
  • vs WhatsApp
  • ROI Simulator
  • How It Works
  • Integrations

Use cases

  • Construction & Building
  • Insurance & Claims
  • After-Sales & Support
  • Social Housing
  • Pricing

About

  • About
  • Contact
  • Help

Legal

  • Security
  • Legal notice
  • Privacy Policy
  • Cookie Management

Send an SMS. See the problem. Guide remotely. No app needed.

ยฉ 2026 GroundCam All rights reserved.