Blog
Articles, analysis and field insights on remote diagnosis and troubleshooting.
WhatsApp for visual support: risks & limits
BlogComparison
WhatsApp handles a quick video call, but business visual support carries real risks: no certified proof, weak traceability, no clear GDPR footing.
7 min read
Reduce construction site visits with video
BlogConstruction
Reduce site visits in construction with remote video: run pre-visit triage, sign off snags and check subcontractors on site โ no app, no account to create.
7 min read
How does remote visual assistance work?
BlogHow it works
Here's how remote visual assistance works: an agent sees your customer's live HD video from a single SMS link. No app to install, no account to create.
6 min read
Is a remote video assessment legally valid?
BlogInsurance
Remote video assessment legal validity, explained: yes, under conditions. Integrity, timestamps, geolocation and consent strengthen its evidential weight.
7 min read