Guides
In-depth guides to everything about remote visual assistance.
Remote video troubleshooting: the support guide
GuidesTechnical support
Remote video troubleshooting lets a support agent see the fault live, guide the customer, and resolve it at first contact โ no app.
10 min read
Remote insurance assessment: the guide
GuidesInsurance
Remote insurance assessment: inspect a claim through the policyholder's camera via a link, capture timestamped evidence, and cut on-site visits.
9 min read
Remote visual assistance: the guide
GuidesGuide
Understand remote visual assistance: see a customer's camera through a link, guide them live and cut avoidable on-site visits.
10 min read